About GrayPay

We're building the payment infrastructure that high-risk merchants deserve — transparent, reliable, and built for scale.

Why We Exist

Too many legitimate businesses get shut out of traditional payment processing. They're labeled "high-risk" not because they're bad actors, but because their industry doesn't fit a cookie-cutter risk model.

We've seen it firsthand: merchants with great products, loyal customers, and solid track records — rejected by Stripe, Square, and PayPal without explanation. Left scrambling for alternatives that charge predatory rates or provide terrible service.

GrayPay was built to change that. We created a platform that bridges the gap between merchants and the sponsor banks willing to work with them. Our technology handles the complexity so you can focus on your business.

Our Mission

To give every legitimate merchant access to reliable, transparent payment processing — regardless of their industry classification.

What Makes Us Different

Transparency First

No hidden fees, no surprise holds, no black-box decisions. You'll always know exactly why a transaction succeeded or failed.

Proactive Risk Management

Our VAMP scoring and decline intelligence catch problems before they become chargebacks. We're your partner in risk, not just a payment processor.

Built for Everyone

Merchants, banks, ISOs, and partners all get their own dedicated portals. Everyone sees the data they need, the way they need it.

Enterprise DNA

298+ API endpoints, 99.9% uptime SLA, PCI DSS compliance. We're not a startup playing at enterprise — we're built for serious volume.

The GrayPay Difference

Most payment processors treat high-risk merchants as a problem to be managed. We see them as businesses that deserve better tools.

Our platform doesn't just process payments — it gives you intelligence. Every decline becomes a learning opportunity. Every chargeback gets tracked and analyzed. Every routing decision is optimized for your specific risk profile.

We work directly with sponsor banks who understand that "high-risk" doesn't mean "bad business." Together, we've built relationships that give our merchants access to processing capacity that would otherwise be impossible to find.

Our Journey

2022
Founded
GrayPay launched with a vision to serve underserved merchants
2023
First $100M
Crossed $100M in annual processing volume
2024
VAMP Engine
Launched proprietary chargeback prevention system
2025
Enterprise Launch
Full enterprise platform with 298+ API endpoints

Leadership Team

MG

Marcus Gray

CEO & Founder

15+ years in payment processing. Previously VP at a top-10 US acquirer. Built multiple fintech platforms from zero to $1B+ in annual volume.

SK

Sarah Kim

CTO

Former engineering lead at Stripe. Expert in distributed systems and real-time payment processing. PhD in Computer Science from MIT.

JC

James Chen

Chief Risk Officer

20+ years in risk management. Former Head of Risk at a major sponsor bank. Developed VAMP scoring algorithms that power GrayPay.

EP

Elena Petrova

Chief Compliance Officer

Former regulator and compliance expert. Specializes in PCI DSS and high-risk merchant compliance. Ensures we stay ahead of regulations.

Ready to Experience the Difference?

Join the merchants who've found a payment partner that actually works for them.

Get Started